Support
Answers to the questions people ask most.
Do I need earbuds?
For listening, yes. Hark never plays through the iPhone’s speaker, because that would whistle. Wired earbuds feel the most natural; AirPods and other Bluetooth headphones work with a short delay. Captions work without earbuds.
Is Hark a hearing aid?
No. Hark is a personal listening tool, not a medical device. It doesn’t diagnose or treat hearing loss. If you’re worried about your hearing, please see a hearing professional.
Which languages do captions support?
Captions use your iPhone’s own speech recognition. Most major languages work; the list depends on your iPhone model and iOS version.
Does Hark record my conversations?
No. Audio is never recorded. Captions are kept only if you tap Save, and only on your iPhone.
How do I cancel my subscription?
Open the iPhone’s Settings › Apple Account › Subscriptions › Hark, then tap Cancel Subscription. Hark Pro stays on until the end of the period you paid for.
I paid, but Hark is locked.
Open Hark’s Settings › Hark Pro and tap Restore. Use the same Apple Account you bought with.
Still need help?
Write to us at hark@oguzhantasimaz.com. We read every message.